Our Promise

Customer Care

We treat you the way we would like to be treated, from shopping and ordering to delivery and long-term service.

OUR GUARANTEE
We stand behind the quality of our products and the prices we charge. If you're not satisfied with your purchase or any part of your experience, just let us know. We're here to help.

THE BEST PRICE EVERY DAY
We work to bring you the best quality at the lowest possible price, every day. Our prices are guaranteed for the calendar year so there's no need to rush—or any reason to wait—buy what you love.

Privacy & Safety

Lynx Woodworks is committed to respecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience. We will not sell or disclose any information that identifies you to a third party if requested. In addition, when you place an order with Lynx Woodworks your personal information and credit card information are safe. Please read on for more details about our privacy policy.

 

POLICIES 


What information does Lynx Woodworks collect?
When making a purchase through our Site, we collect your name, billing address, phone number, e-mail address, and credit card information, in order to process your order. Therefore when you visit our Site to place subsequent orders we can save you time by providing your previous account information for you. Once we have collected an email address, it allows us to stay in communication with you while creating your custom piece. You are welcome to visit our Site without providing any of this information; however, we are unable to process an order without the requested information.

We use cookies, which is a feature of your browser used to assign identification to your computer. The unique user ID contained within your cookie automatically identifies your computer – but not you – to our servers every time you visit our site. Cookies by themselves cannot be used to find out the identity of any user but may be correlated with identity information in our log files. You can decline cookies through your browser preference options, but you may not be able to use some of our services properly as a result, such as the option to save your user name and password.

We also collect the IP address of visitors to our Site and collect aggregate information about the use of our Site. 

How does Lynx Woodworks use the data it collects?
We use the Data collected from you primarily to process and fulfill your orders, to notify you of the status of your orders or to send you targeted marketing information, special product offers, or other information that we believe might interest you. In every such e-mail, we will have instructions on how to unsubscribe and avoid receiving any future e-mails from us.

Communications from Lynx Woodworks to you
We may contact you by e-mail to respond to customer service questions you have submitted, or to address a problem affecting your use of the Site, or to send you a confirmation message upon completion of the account registration process.

 

How Is Your Information Protected?
This site has security measures in place from Wix.com to protect the loss, misuse, and alteration of the information under our control. All orders are transmitted over secure Internet connections using SSL (Secure Sockets Layer) encryption technology. All of your personal information including your credit card information and sign-in password are stored in encrypted format at all times. This Website, and more importantly all user information, is further protected by a multi-layer firewall based security system.

More Policies
For more information on our privacy policies please contact us at lynxwoodworks@gmail.com